Common image upload errors

Answered

Video Explanation

If you are receiving an error like the ones shown in the screenshots below, make sure the files you are uploading to Unstack meet the require requirements including file size & type.

Additionally, we recommend trying a different image or video as sometimes it's the individual files that have issues.

Lastly, here's another post that documents a common troubleshooting step; converting the image to another file format. If this doesn't solve your issue please let our support team know. 

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