Media FAQ's

Why is my background image not showing?

This is a common issue where the background image is not showing because the Background Color opacity setting is set to 100%. And, since background color is an overlay of the background image, if it's 100%, the background image will be completely overlaid and hidden.

 

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In order to make the background image visible, adjust the slider down to your desired opacity of the overlay:

  • Image fully visible without overlay: 0%
  • Image with overlay: 50%+

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Adjusting your background color with the opacity slider can be tricky at first, but after getting the feel for it you'll be a pro in no time! Learn more about background media.

 

Can I edit a photo in Unstack?

We currently do not support traditional photo editing within Unstack. Although, Spacing and Max Width can be used to manage the width of an image.

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If more robust changes to an image are needed, we suggest editing the photo in a third party tool such as Photoshop, or a similar app, like Photopea (free!).

Why are my images being compressed?

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If your image is compressed this could be due to your image settings within Unstack.

For more information please take a look at our help article on understanding image optimization setting's.

Why am I getting errors when uploading images?

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If you are receiving an error like the one shown in the above screenshot, make sure the files you are uploading to Unstack meet the require requirements including file size & type.

 

What are the stock image options available in Unstack?

Unstack offers Unsplash to users for stock images and even videos using Pexels.

Unsplash

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Pexels

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If you have any questions that cannot be answered through this FAQ article, please refer to our support request form.

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