Connecting your Namecheap domain

Subscription note

If you're not on a paying plan you will not receive SSL or Root Domain Redirection. Due to this, you'll only see one DNS record.

This document has a prerequisite

You'll need to already have completed the steps in our custom domain configuration document.

With the 1-3 records you have within your Unstack settings page, you'll follow these steps.

Here's a run-down of how we'll reference these records in a human-friendly way throughout this document:

Record Name Record Type Record Description
WWW Record CNAME This record has a HOST of "www" and is named the www record since it hosts/establishes the hosting of your domain.
Root Domain Record A Record This record has a HOST of either nothing (blank) or "@" depending on your host. Within GoDaddy, you'll use "@."
SSL Record CNAME This record has a HOST which begins with an underscore (_) you'll need to verify the HOST and VALUE are both correct.
  1. Sign into your Namecheap account and Select Domain List from the left side menu and click the Manage button next to your domain.

  2. Navigate to the Advanced DNS tab and click the Add New Record button in the Host Records section.

  3. Within the dropdowns for select the according record type, Host(Name), and Value.

And, done! If you need help, please contact the Namecheap support team.

Troubleshooting

If a ___ record with that host already exists, that means that this host is already present as a DNS record within your NameCheap account. Unstack cannot advise on the deletion of records. (1) contact your technical manager for help in deleting the issue-causing record(s) or (2) contact NameCheap support for further help.

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