Subscription note
If you're not on a paying plan you will not receive SSL or Root Domain Redirection. Due to this, you'll only see one DNS record.
This document has a prerequisite
You'll need to already have completed the steps in our custom domain configuration document.
With the 1-3 records you have within your Unstack settings page, you'll follow these steps.
Here's a run-down of how we'll reference these records in a human-friendly way throughout this document:
| Record Name | Record Type | Record Description |
| WWW Record | CNAME | This record has a HOST of "www" and is named the www record since it hosts/establishes the hosting of your domain. |
| Root Domain Record | A Record | This record has a HOST of either nothing (blank) or "@" depending on your host. Within GoDaddy, you'll use "@." |
| SSL Record | CNAME | This record has a HOST which begins with an underscore (_) you'll need to verify the HOST and VALUE are both correct. |
-
Sign into your Namecheap account and Select Domain List from the left side menu and click the Manage button next to your domain.
-
Navigate to the Advanced DNS tab and click the Add New Record button in the Host Records section.
-
Within the dropdowns for select the according record type, Host(Name), and Value.
And, done! If you need help, please contact the Namecheap support team.
Troubleshooting
If a ___ record with that host already exists, that means that this host is already present as a DNS record within your NameCheap account. Unstack cannot advise on the deletion of records. (1) contact your technical manager for help in deleting the issue-causing record(s) or (2) contact NameCheap support for further help.
Comments
0 commentsPlease sign in to leave a comment.