Connecting your Ionos (1&1) Domain

Subscription note

If you're not on a paying plan you will not receive SSL or Root Domain Redirection. Due to this, you'll only see one DNS record.

This document has a prerequisite

You'll need to already have completed the steps in our custom domain configuration document.

With the 1-3 records you have within your Unstack settings page, you'll follow these steps. 

Here's a run-down of how we'll reference these records in a human-friendly way throughout this document:

Record Name Record Type Record Description
WWW Record CNAME This record has a HOST of "www" and is named the www record since it hosts/establishes the hosting of your domain.
Root Domain Record A Record This record has a HOST of either nothing (blank) or "@" depending on your host. Within GoDaddy, you'll use "@."
SSL Record CNAME This record has a HOST which begins with an underscore (_) you'll need to verify the HOST and VALUE are both correct.
  1. After logging into IONOS and going to the Domains & SSL section, click on the gear symbol under Actions and select Manage Subdomains.

  2. Click the gear symbol under Actions and select Manage Subdomains.

  3. Click the gear symbol under Actions and select DNS.

  4. On this page, Click "Add Record, Select "CNAME" for the Record TypeEnter "www" in the hostname field
  5. In the "point to" field enter the "Value"(found in Unstack records), and click save (Repeat this process for all records).

Please reference this document on CNAME records and this document on A records from Ionos (1&1) and contact the Ionos support team for extra help.


If a ___ record with that host already exists, that means that this host is already present as a DNS record within your Ionos account. Unstack cannot advise on the deletion of records. (1) contact your technical manager for help in deleting the issue-causing record(s) or (2) contact Ionos support for further help.

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