Connecting your SquareSpace domain

Subscription note

If you're not on a paying plan you will not receive SSL or Root Domain Redirection. Due to this, you'll only see one DNS record.

This document has a prerequisite

You'll need to already have completed the steps in our custom domain configuration document.

With the 1-3 records you have within your Unstack settings page, you'll follow these steps.

Here's a run-down of how we'll reference these records in a human-friendly way throughout this document:

Record Name Record Type Record Description
WWW Record CNAME This record has a HOST of "www" and is named the www record since it hosts/establishes the hosting of your domain.
Root Domain Record A Record This record has a HOST of either nothing (blank) or "@" depending on your host. Within GoDaddy, you'll use "@."
SSL Record CNAME This record has a HOST which begins with an underscore (_) you'll need to verify the HOST and VALUE are both correct.
  1. In the Home Menu, click Settings, then click Domains. You can also press the "?" key while any panel is open and search domains. (If you're using a parking page, start by clicking the domain name in your parking page menu.)
  2. Under Squarespace Domains, click the domain name. If you have multiple Squarespace domains, you'll manage their DNS settings separately.
  3. Click Advanced Settings and scroll down to Custom Records.
  4. In the Record field of a blank row, select the Record type, Host(name), and Value.
  5. Click Add.

If you need help, contact the SquareSpace support team.

Troubleshooting

If a ___ record with that host already exists, that means that this host is already present as a DNS record within your SquareSpace account. Unstack cannot advise on the deletion of records. (1) contact your technical manager for help in deleting the issue-causing record(s) or (2) contact SquareSpace support for further help.

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