Connecting your Google domain

Subscription note

If you're not on a paying plan you will not receive SSL or Root Domain Redirection. Due to this, you'll only see one DNS record.

This document has a prerequisite

You'll need to already have completed the steps in our custom domain configuration document.

With the 1-3 records you have within your Unstack settings page, you'll follow these steps. You'll want to note down the records you'd received from Unstack as we'll be copying and pasting them into Google Domains.

Here's a run-down of how we'll reference these records in a human-friendly way throughout this document:

Record Name Record Type Record Description
WWW Record CNAME This record has a HOST of "www" and is named the www record since it hosts/establishes the hosting of your domain.
Root Domain Record A Record This record has a HOST of either nothing (blank) or "@" depending on your host. Within GoDaddy, you'll use "@."
SSL Record CNAME This record has a HOST which begins with an underscore (_) you'll need to verify the HOST and VALUE are both correct.
  1. Sign in to Google Domains.
  2. Click the domain you want to update.
  3. Open the menu Menu.
  4. Click the DNS icon .
  5. Scroll to the Custom resource records section. Set the custom resource record type your web host requires.
  6. To create a specific type of record, follow these steps:
  7. For the Root Domain Record:
    1. In the first field, enter "@" or the required subdomain.
    2. In the dropdown menu, select A.
    3. In the TTL field, enter "1H."
    4. In the data field, enter the IP address on your Unstack settings page under "Value":Image_2021-02-01_at_2.05.00_PM.jpg
    5. Click Add.
  8. For the WWW Record:
    1. In the first field, enter "www” or the required subdomain.
    2. In the dropdown menu, select CNAME.
    3. In the TTL field, enter "1H."
    4. In the data field, enter the "Value" provided to you on your Unstack settings page:Image_2021-02-01_at_2.05.00_PM.jpg
    5. Click Add.
  9. For the SSL Record:
    1. In the first field, enter your SSL record's "Name" provided to you on your Unstack settings page:
      Image_2021-02-01_at_2.02.16_PM.jpg
    2. In the dropdown menu, select CNAME.
    3. In the TTL field, enter "1H."
    4. In the data field, enter the "Value" provided on your Unstack settings page:
      Image_2021-02-01_at_2.05.00_PM.jpg
    5. Click Add.
  10. Once you've completed this configuration it may take 24-48 hours for your domain connection to finalize and be recognized as "Properly configured" within Unstack.

And, done! If you need help, please reference this document from Google and contact the Google Domains support team.

Troubleshooting

It's showing as "Pending" within Unstack

If: All records are added, 24-hours has passed, and proxying is disabled, send a screenshot of your DNS to Unstack support for personalized support!

An ___ record with that host already exists.

This error means that this host is already present as a DNS record within your Google Domains account. Unstack cannot advise on the deletion of records.

We advise you either (1) contact your technical manager for help in deleting the issue-causing record(s) or (2) contact Cloudflare support for further help.

Unsecure domain

Please ensure you've activated SSL for your custom domain and have inputted the respective SSL Record. If you have, it can take up to 48-hours to activate.

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